Using the Spreadsheet: Search, Styles & QC
Find a category or search the wider catalog, compare product styles and historical QC sets, then keep the seller link needed for an OOTDBuy order.
Read the guideOrdering, warehouse & delivery
OOTDBuy
Buying Guides
Find the next step for your order: product selection, payment, warehouse checks, parcel preparation, delivery or after-sales. Each guide explains the process, applicable charges and the details to check before continuing.
Ordering: Purchase to Delivery
Follow the purchase, warehouse and parcel stages of an OOTDBuy order, with the checks and separate payments needed before international delivery.
Read the guideItem Costs & Shipping Charges
Understand the goods-side and freight-side service-fee bases, separate parcel charges and reference prices, with a worked budgeting example.
Read the guideTop-Ups & Balance Refunds
Wise and PayPal funding, the stated payment charges, delayed credit and the distinction between a balance refund and an original-method refund.
Read the guidePurchase & Shipping Restrictions
Separate prohibited purchases from route-specific shipping limits and destination requirements before paying for a product.
Read the guideQC, Photos & Measurements
What routine warehouse checks cover, how to read your own order photos and how to request a specific additional view or measurement.
Read the guideStorage Deadlines & Dispatch
Normal and unmatched-parcel storage clocks, the records used to identify an item and the separate deadline for seller after-sales.
Read the guidePacking & Freight Settlement
Select stored items, compare rehearsal with prepaid shipping, choose packaging and reconcile the packed-parcel quote before dispatch.
Read the guideTracking & Delivery Problems
Follow order and carrier records, inspect the delivered parcel and distinguish the separate carrier and customer-service reporting requirements.
Read the guideCancellation, Returns & Refunds
Choose the after-sales action for the order stage, check the conditional 14-day seller window and separate return charges from refund settlement.
Read the guideInsurance Coverage & Claims
Separate delay, confirmed loss, transit damage and fragile-item exclusions, then prepare the evidence required for the selected parcel policy.
Read the guide