Warehouse inspection helps identify certain receiving problems before goods are shipped overseas. Understand what was checked, what the photos show and what still requires confirmation.
Warehouse receiving and visible order checks
Severely damaged parcels or parcels that do not meet the warehouse’s receiving requirements may be rejected or returned. Accepted parcels are opened for prohibited-item checks, then weighed and stored. Items that do not meet transport requirements can be marked on the order for follow-up.
Routine product checks cover quantity, color, size and other visible order specifications. Original courier boxes are generally removed for storage, with exceptions for fragile, oversized or product-packaging cases. Check the actual handling if retaining a box matters to you.
What inspection does not establish
Checking a visible size label is different from measuring a garment or confirming fit. The inspection scope excludes color differences, sizing errors and the result of using the product.
For specialist products such as electronics and appliances, routine inspection does not establish product quality, technical model accuracy or the completeness of specialist parts. Sealed products in the specified categories may receive an exterior-only check without opening their packaging.
Do not treat warehouse receipt or a set of photos as authentication, electrical testing or a performance certificate. If you are comparing items in the electronics selection, keep visible checks separate from functional testing and model specifications.
Product images, historical QC sets and your order photos
The main product image represents the listing or selected style. Where suitable historical QC references are available, this website displays them separately as photo sets. Each set keeps its own pictured-item caption and batch; its photos may show a different color or version from the style currently selected. Open the set to browse its images and zoom in.
Neither the listing image nor a historical QC set shows goods purchased for your own order. Your order photos come from the warehouse record for the items received for you and should be compared with your selected options.
Check the item type, count, color, visible size tag and included accessories first. Then examine the details relevant to your decision, such as seams, print placement, closures or visible damage. If an important area cannot be seen, identify the missing view before proceeding.
Specific photo and measurement requests
Requested QC inspection is an optional service charged per inspection operation. Confirm the scope and current price with OOTDBuy support before applying. Do not assume an additional inspection, close-up or measurement is included in the standard receiving process.
Explain the specific question and measurement method before paying for an extra service:
| Concern | A specific request | Limit of the result |
|---|---|---|
| Wrong size option | A readable photo of the size label | A label does not establish actual garment dimensions |
| Chest width | A flat underarm-to-underarm measurement with the garment laid out | Compare with the same measurement method on a familiar garment |
| Missing print detail | A close-up of the named front or back area | A photo records the visible surface, not long-term print durability |
| Closure or seam concern | A close-up of the exact zip, fastening or seam | The image may not establish strength or behavior during use |
Specify the order and selected variant with the request. For a measurement, name the start and end points; asking only for the size can produce a label photo when a garment dimension was intended. A targeted request makes it easier to determine whether the available service can answer the concern.
Problems before dispatch
Keep the order number, selected variant and relevant photos together. Raise the issue through the order’s support or after-sales route while the goods are still in the warehouse. Seller approval and the applicable return conditions determine the available resolution.
Check the warehouse storage deadlines separately from the seller’s after-sales deadline. The storage period is not the return period. Review returns and refunds promptly rather than waiting until the parcel is ready to ship.